In order to accommodate
customers that do not hold a support contract or
require assistance resolving a Hardware or Software
issue which may not be covered by their existing
contract, Paradigm can provide support services
on a time and materials basis.
Below are just a few examples of
these services.
Installation
of hardware purchased directly from other vendors
Optimisation of Installations
carried out by Non-IT specialists
CAD application Telephone
support
Site surveys or equipment
inventories
Paradigm can also credit
billable customers with a percentage of payment received if
that customer takes out a contract within a 90 days of completion
of billable work.
